CQC update: How we are working to rebuild good regulation

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We all know how important good regulation is in social care. When it works well, it gives the public confidence, helps providers improve, and makes sure the voices of people using services are heard. The Care Quality Commission (CQC) has admitted it needs to do better – and is now setting out how it plans to rebuild trust and deliver regulation that feels clear, consistent, and supportive.

More assessments, clearer feedback

CQC has promised 9,000 assessments by September 2026, including over 5,000 in adult social care. The aim is simple: more up-to-date information for the public, and more useful feedback for providers.

Stronger sector leadership

CQC has appointed four new permanent Chief Inspectors, including Chris Badger for Adult Social Care & Integrated Care. This marks a return to specialist inspection teams – so inspectors understand the challenges and realities of each sector.

Simpler, fairer assessments

CQC is working with staff, providers and the public to make its framework clearer, less repetitive, and easier to apply across different sectors. Ratings will also be reviewed more regularly and consistently.

Progress so far

In just three months, CQC completed 1,420 assessments (ahead of target) and has almost cleared the backlog of “stuck” inspections. Work is also underway to speed up registration decisions.

What this means for social care: Expect timelier inspections, clearer expectations, and leadership that knows your world.

Regulation won’t fix everything – but IF CQC delivers on these promises, it could mean a system that feels less like red tape and more like real support for quality care.